It's very simple to open a ki cash account, our partner field officer/Kaleidofin agent will help you open an account, through ki cash app.
No documents needed to open ki cash account just the PAN number and Aadhaar Number would suffice.
The key benefits of ki cash account are Zero Balance Bank Account, zero charges for mandate set up for loan repayments and Zero penalty for mandate bounce and no SMS charges. Also, a debit card is available on the account.
The various products with ki cash account are Savings Account, Loans and Goals. Download the ki cash app today to stay informed about the latest products.
How can I get or activate internet banking with ki cash? Internet banking is enabled by default on all ki cash accounts, you can download SBM banking App from play store and enter details such as customer id, Mobile no, DOB, supporting documents like PAN and email id to register for Net banking.
To deposit in ki cash account kindly visit your nearest AEPS (Aadhar Enabled Payment Systems) point commonly known as Aadhar Sewa Kendra or E Seva point. Press on the button below to find your nearest BC Point: Business Correspondents: Registry (bcregistry.org.in)
You can deposit funds in any AEPS centre as per the instructions given below. • Visit a micro-ATM or banking correspondent. • Provide Aadhaar number and bank name. • Choose the type of transaction you want to make. • Provide verification through fingerprint/iris scan. • The agent asks the amount you wish to deposit. • Confirm the amount you wish to deposit. • Agent deposits the amount into ki cash account. • Collect the receipt.
The nearest ATM center can be found by browsing online some websites will provide a list of ATMs in your area if you provide the pin code, press on the button below to find your nearest ATM : Locator (npci.org.in)
Is remittance/deposit allowed in ki cash? International deposit or remittance is not supported by ki cash account at this moment in time.
It can take 3-10 days for a transaction to settle with the merchant. If the transaction has failed, the money will be refunded to you once confirmation is received from the merchant. Alternatively, you can call SBM customer care on 18001033817 for more clarifications.
ki cash app has e–passbook feature where you can also select the start and end date and download a soft copy of the passbook as shown below. There is an option to forward this soft copy to the registered email too.
ki cash does not issue any cheque books since the ki cash app serves all your banking needs.
ki cash account is a zero-balance account, no need to maintain any minimum balance in the account and neither is there any charge applicable to maintain ki cash account.
All account closure requests need to be raised over the phone with ki cash Customer Care team on 18004197536.
There is no cost to close ki cash savings account.
One of best features of ki cash account is that there is NO Bounce charge, in case of any bounced digital mandate for debit from your account.
One of the highlights of using ki cash account that there is NO Annual Maintenance Charge nor SMS charges.
Life Insurance cover is provided by the debit card issuer Ru pay for ki cash customers.
When the bank suspects fraud or money laundering activity. There is cumulative annual transaction limit of Rs 2 Lakhs on ki cash account. If this amount is exceeded in 12 months, the bank will call you to verify your KYC. If this KYC verification process by Bank fails, then the account will get frozen. Also, the Bank will send you a debit card kit with your account details to your Aadhaar address. If the debit card is returned due to non-delivery and the customer is not found at the given address, the account will be frozen. The Bank will call the customer to verify KYC in such a case, and then the account can be unfrozen with the verification process. Also, if there are any unpaid debts, creditors can get the bank to freeze your account to satisfy your obligations. To do so they will need to fetch the approval from the courts before taking such action.
How to unfreeze my account? Please contact SBM customer care on 18001033817 to unfreeze your account.
Is there any extra charge to deposit/withdraw money in AEPS point? AEPS withdrawal and deposit: First five transactions per month on ATM/micro-ATM/AEPS to be free at any ATM or any BC point. Post the 5 transactions, AEPS charges = Rs 0.5% of amount capped at Rs 15 per transaction to customer. AEPS Balance Enquiry: First 3 transactions free per month; after which Rs 5 plus GST to customer.
My Lakshya/Ummeed balance are not reflecting in ki cash account why? Please login to the ki cash App to view your Balance. Alternatively, you can call ki cash customer service on 18004197536 for further clarification.
If your existing balance is transferred to ki cash account successfully then you can use your ki cash debit card to withdraw money. You visit your nearest AEPS (Aadhar Enabled Payment Systems) point commonly known as Aadhar Sewa Kendra or E Seva point. Alternatively, please call ki cash customer services on 18004197536 for further clarification.
For any unauthorized transaction please call SBM Customer Service on 18001033817.
You can install any one of the popular UPI apps from Play store. Such as Gpay, Phonepe, Amazon pay as instructed below.• Register on UPI app with same mobile number registered with the bank account. • Find and click add bank account or Register UPI. • Search & select SBM Bank India • Enter debit card details & PIN. • Set UPI PIN & confirm.
Below are the UPI limits for ki cash savings account:• Per transaction limit: ₹30,000 • Per day limit: ₹1 lakh
Yes, ki cash account is associated with the SBM and hence one can register for UPI apps by choosing SBM Bank India as the bank at the time of registering for the UPI.
You can contact ki cash Customer care on 18004197536 for any support. Alternatively, ki cash app will cater to all your service needs.
ki cash debit card is activated by default, customers can use the debit card in any ATM.
Customer need not generate any ATM PIN for the first time, the debit card and the ATM pin would be dispatched separately via post after successful opening of ki cash account.
Debit Card (ATM) Pin can be reset by visiting the nearest ATM or by reset PIN option in ki cash app.
Ki cash APP: (This content will go on ki cash app with the button)ATM card pin can be reset using ki cash app by following the below steps• Click on the Savings account tab at the bottom of the page. • Select debit card settings. • Click on reset debit card PIN. • Enter the last 6 digits of card no and expiry date. • Verify OTP Enter DOB and set up a new PIN. • Re-enter new PIN to confirm.
You can reset debit pin as per the instructions given below.• Visit the nearest ATM centre. • Insert your debit card in the slot provided in the ATM machine. • Choose the preferred language from the ATM display screen. • Enter the 4-digit ATM PIN. • Click Change PIN. • Enter your new PIN. • Enter again to confirm your new PIN. • ATM PIN has been successfully changed. • Collect the debit card from the ATM machine.
In the event where an ATM card is lost or stolen a request for permanent block of the debit card can be done using the ki cash app as shown below. Alternatively, you can contact SBM customer care on 18001033817.• Click on debit card settings. • Click on block debit card PIN. • Provide reason for block. • Enter OTP received on your mobile number.
An MPIN is a passcode that you can use to authenticate mobile banking payments like IMPS and NEFT payments and payments on the National Unified USSD platform.• Click on debit card settings. • Click on block debit card PIN. • Provide reason for block. • Enter OTP received on your mobile number.
You can set the MPIN by logging into ki cash app, go click on Savings account tab on the main menu as shown below and follow the instructions.• Click on Set your 6-digit MPIN. • Enter Aadhaar number/ DOB. • And set a new PIN. • Re-enter new PIN to confirm.
You can reset your MPIN by clicking on the button and following the steps below.• Select Settings • Choose Change MPIN. • Enter Aadhaar number/ DOB. • Enter your current MPIN. • And enter a new PIN set new PIN tab • Re-enter new PIN to confirm.
The current ATM card daily usage limit is Rs. 40,000 per day and Rs 10,000 per transaction. You can set a lower limit using the ki cash App as shown below• Click on debit card settings. • Click on transaction type POS/ATM/Ecommerce • Click on maximum limit per day. • Set the amount of your choice and click on SAVE button.
The first 5 transactions are free in any bank ATM per month, post which there will be charge of Rs.22 per transaction + GST and first 3 balance enquiries per month are also free and after that each enquiry will cost Rs.8 +GST.
Yes, there will be an expiry date mentioned on both the physical and virtual debit card. A new debit card request can be placed on the ki cash app once the existing card is about to expire or already expired as instructed below.• Click on debit card settings. • Click on Request new debit card. • Give consent to receive new debit card. • Enter your 6-digit MPIN and submit your request
Any 3 or more incorrect ATM PIN entries will result in the ki cash debit card being locked temporarily on that calendar day and will be unlocked automatically the next day.
Yes, ki cash debit card can be used for Ecommerce (Online), POS, contactless and ATM transactions.
The current ATM card daily usage limit has been set for Rs. 40,000 per day and Rs. 10,000 per transaction. You cannot exceed this limit set.
Transactions get declined usually due to poor network or connectivity issues. At times, transactions are also declined to protect you from suspicious activities. Use your card for smaller amount purchases to avoid declines. Alternatively, you can call SBM customer care on 18001033817.
Please check and confirm if the status of your debit card is active. To do so login to the ki cash app and go to debit Card settings section. You can also enable/disable online payments, contactless, POS and ATM transactions from here.
A change request for existing personal details will need to be verified hence please contact ki cash customer support on 18004197536 to submit a change request.
Feel free to contact 24/7 SBM customer service 18001033817.
Firstly, you can lock your card in the ki cash app and then change the PIN of the card under debit card settings to ensure misuse. The user can also block and apply for the new card in ki cash app as per his/her choice.
All Personal Data is collected and stored in accordance with guidelines and regulations under the Data Privacy Act. Please feel free to connect with ki cash customer care on 18004197536 for more information.
You can delete your ki cash account by logging into the ki cash app and following the instructions below.• In the hamburger menu, select “Settings” and click on the “My Account” option• On the bottom of the My Account screen, click on the "DELETE MY ACCOUNT" option• An OTP will be sent to your registered mobile number • Enter the OTP and press the "Confirm" button• Your account deletion request is then submitted with us and you receive a confirmation for the same
Use a Trusted Website for all online transactions, verify the security of the website that is being accessed look for ” https” at the beginning of the URL and check for the closed lock or unbroken key in the browser, which indicates that your data will be secure and encrypted when submitted on that website.
A change request to existing account information must be verified, please contact ki cash customer support on 18004197536 to submit a change request.
You can track your existing loan information using our ki cash app under the loan section.
